1. Introduction
Empowered Healthcare & Business Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and your rights. By using our website or services you consent to the practices described in this policy.
2. Information We Collect
We collect information to provide and improve our services. Types of information include:
- Contact information: name, email, phone, organization (when provided through forms or bookings).
- Business details: program goals, curriculum drafts, regulatory status — information you share during consultations.
- Usage data: pages visited, referring site, IP address, browser and device information, and analytics data collected automatically.
- Cookies & similar technologies: small files used to remember preferences and improve site experience.
3. How We Use Your Information
We use personal data for purposes including:
- Providing and improving our consulting and coaching services.
- Responding to inquiries and scheduling discovery calls.
- Sending transactional messages (confirmations, receipts, updates).
- Personalizing site content and improving user experience.
- Analyzing site usage and performance (analytics).
4. Legal Basis for Processing (where applicable)
When required by law (for example for EU residents), we rely on legal bases such as consent, contractual necessity (to deliver services you request), legitimate interests (improving services), or compliance with legal obligations.
5. Cookies & Tracking
We use cookies and similar technologies to operate the site and collect analytics. Cookies may be essential (for bookings or form submissions) or for analytics and marketing. You can control cookie preferences through your browser settings; blocking cookies may affect site functionality.
6. Sharing & Disclosure
We do not sell personal information. We may share data in limited circumstances:
- Service providers: trusted third parties who help operate our site or provide services (e.g., email, analytics, hosting).
- Legal requests: when required by law, court order, or to protect legal rights.
- Business transfers: in the event of a merger, acquisition, or sale of assets (you will be notified where required by law).
7. Third-Party Links & Tools
Our site may link to third-party websites and services (e.g., scheduling platforms, payment processors, ad partners). These services have their own privacy practices. We are not responsible for third-party policies — review their terms before sharing personal data.
8. Data Security
We implement reasonable administrative and technical measures to protect data. However, no internet transmission is completely secure. We cannot guarantee absolute security and encourage users to use secure networks.
9. Data Retention
We retain personal information as long as necessary to fulfill the purposes described (service delivery, legal compliance, record-keeping). If you request deletion, we will remove data subject to any legal or contractual retention obligations.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal information; object to processing; or request portability. To exercise rights or for privacy questions, contact us (see Contact below).
11. Children
Our services are not directed to children under 16. We do not knowingly collect information from minors. If you believe we have collected children's data, contact us to request deletion.
12. International Transfers
Data may be processed in countries outside your jurisdiction. When transferring data, we take steps to ensure appropriate safeguards are in place consistent with applicable law.
13. Changes to this Privacy Policy
We may update this policy. We will post the revised policy here and update the “Last Updated” date. Continued use of the site after changes indicates acceptance of the updated policy.
14. Contact
For privacy inquiries, data access requests, or concerns:
Effective Date: